Unkindness to fellow travellers Memorandum To: MR. PULAT, Ministry of [Soviet] Civil Aviation MR. ARDYMOV, Transit Manager INTOURIST From: M.A. HALL, PASSENGER ON SU Z44 HELD IN TRANSIT SINCE 12/7/81 Date: 19/7/81 Subject: TREATMENT OF AEROFLOT TRANSIT PASSENGERS (TO BE READ WITH ATTACHED MEMO. OF 16/7/81) Tonight, one full week after arriving at Moscow airport too late to catch a confirmed onward flight to Mogadishu, myself and six other passengers are finally die to be released from Sheremetyovo transit hotel to fly to our destination. The missed connection was no fault of our own. Nothing was achieved in finding us an alternative flight within a reasonable time. I regret to say that in the following three days since I sent my memorandum of the 16/7/81, I can record no improvement in the treatment of transit passengers, except some improvement s in the quality and variety - not the service - of meals. Everything I wrote in the previou
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